Beto Carrero World
FAQ
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By purchasing up to 1 day before your visit on our website or through our sales channels, you can secure parking at special rates (subject to availability).
Want to make the most of your visit? The VIP Parking is conveniently located right next to the Castle for added comfort. If you prefer regular parking, please note that it is a bit farther away.
Our parking lot is insured against theft and fire.
Want to buy parking in advance? Secure it directly on our website or contact us via phone or WhatsApp at (47) 3261-2222.
Take advantage and guarantee your spot now!
If you have the Silver Annual Passport, pay attention to the following rules:
Courtesy for 2 guests for one day of visit per year. Guest courtesy must be picked up 30 days after purchase. To pick up the courtesy for your guests, the passport holder must be present for biometric reading. It is mandatory to validate the passport at the access turnstiles on the same day of the visit before your guests can enter.
Courtesy for 2 VIP areas per year for the passport holder, subject to availability on the day (limited quantities). Check the VIP area rules. VIP area courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the VIP area rules.
Standard Parking for all visits, subject to availability on the day (limited quantities). To release parking, you need to validate the annual passport at the turnstiles. Use the passport QR code at the gates to access parking (1 parking spot per day).
Valid for one year from the date of purchase, except on dates with special events. Check our operating calendar.
Heads up! No more physical cards! After filling out the passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.
Children up to 4 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.
The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.
Passports are personal and non-transferable.
Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.
Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.
Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.
If you have the Gold Annual Passport, be aware of the following rules:
Courtesy for 4 guests for one day of visit per year. Guest courtesy must be picked up 30 days after purchase. The passport holder must be present for biometric reading to pick up the guest courtesy. It is mandatory to validate the annual passport at the access turnstiles on the same day of the visit before your guests can enter.
Courtesy for 4 VIP areas per year for the passport holder, subject to availability on the day (limited quantities). VIP area courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the VIP area rules.
Courtesy for 4 Fast Passes per year for the passport holder, subject to availability on the day (limited quantities). The holder can choose which product group (Adrenaline Pass, Adventure Pass, or Family Pass) to use. Fast Pass courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the Fast Pass rules.
VIP Parking for all visits, subject to availability on the day (limited quantities). To release parking, you need to validate the annual passport at the turnstiles. Use the passport QR code at the gates to access parking (1 parking spot per day).
Valid for one year from the date of purchase, except on dates with special events. Check our operating calendar.
Heads up! No more physical cards! After filling out the passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.
Children up to 4 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.
The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.
Passports are personal and non-transferable.
Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.
Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.
Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.
Our app is available for free on Android and iPhone smartphones. It allows you to register your access tickets, opt-in services, and parking payment, as well as view the park map.
Q: Does the park provide Wi-Fi for using the app?
Yes, to use the service, you need to connect to either a mobile network or Wi-Fi on your smartphone.
Q: What do I need to use the service?
To use the service, you need an Android or iPhone smartphone with internet access and a valid phone number within the country.
Q: Is the service paid?
The service is free for all visitors who have purchased a Beto Carrero World pass, either through official or authorized sales channels. You must have a smartphone with internet access.