Beto Carrero World FAQ
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The VIP Area is a reserved space in our bleachers with a privileged view of our shows, so you can enjoy the full experience of the performance.

To use this optional service, please follow the instructions:

• You must purchase the entrance passport to the park to use this service. Shows with VIP Area: Hot Wheels, Madagascar Circus, Acqua, and O Sonho do Cowboy (Limited quantities per day);
• Download the passport in the BCW+ app (e-ticket) and present it directly to the monitors at the show for access;
• Reserved seats are available for people with legal priority (Autistic persons, PWDs, elderly, or pregnant women) with the right to 1 (one) accompanying person. Consult a monitor for details. Limited availability;
• We do not recommend purchasing the "VIP Area Optional" product for individuals with legal priority, as they have privileged access. If you wish to sit with other visitors in the reserved seats of the VIP Area, you must purchase the optional product in advance;
• Visitors with this product must follow the established safety and procedural rules of the park, as we prioritize their well-being;
• Children up to 4 years and 11 months old, with a document proving their age, do not need to purchase this product. They can sit on the same seat as their parents and/or guardians who have purchased it. A separate seat must be purchased if you want an exclusive seat for the child;
Important: For security purposes, at any time, especially for non-in-person transactions, a front-and-back photo of the original ID with a selfie of the cardholder holding the document may be requested;
Attention: The company reserves the right to change the number and schedule of attractions and electronic equipment for safety reasons, weather conditions, or force majeure without prior notice. Please check our maintenance calendar.

IN CASE OF NO-SHOW, THE PRODUCT IS NON-REFUNDABLE!

Here are the answers to all your questions about our new annual pass.

Q: With the Annual Passport, can I visit the park as many times as I want?
Yes! You can visit the park as many times as you want, within the validity period of your pass and according to the category. In the more economical Bronze category, you cannot visit the park on Saturdays and holidays.

Q: I still have my Annual Passport. Does it remain valid?
Yes, your access to Beto Carrero World remains guaranteed until the expiration of your current pass.

Q: I have the old Annual Passport and want to switch to the new one. Is there a discount?
Contact the Sales Center now to check out the advantages of upgrading to the new annual passes in advance. If your current pass has expired, you will need to purchase a new pass.

Q: What are "extra events," and why aren't they included in the annual pass?
Extra events are special events that may happen at the park and are not included in the regular access; they require an additional ticket for entry.

Q: Can I lend my pass to someone else?
No. The pass is personal and non-transferable.

Q: Are the new Annual Passes sent by mail?
No, Beto Carrero World Annual Passes are digital. After payment, you will receive the pass in PDF format via email, along with a registration link. You can also register your annual pass on the Beto Carrero World app for easy access to the park’s entrance.

Q: Will I get discounts on promotional actions at the park when I buy an Annual Pass?
No. The Annual Pass is not cumulative with other discounts.

Q: Can I buy any pass in installments?
Yes! Passes can be paid in up to 10 installments with no interest. Check the website to buy yours now!

Q: Can I sell benefits from the Gold or Silver Passports?
Selling benefits from the Annual Passports of Beto Carrero World is prohibited. If fraud is detected, the pass will be canceled with no right to a refund.

Q: How do I collect benefits from the Silver and Gold Passports?
Benefits must be collected directly at our ticket counters before entering the park. They will be given based on availability for the day. If unavailable, you can use them on your next visit.