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Here are the answers to all your questions about our new annual pass.

Q: With the Annual Passport, can I visit the park as many times as I want?
Yes! You can visit the park as many times as you want, within the validity period of your pass and according to the category. In the more economical Bronze category, you cannot visit the park on Saturdays and holidays.

Q: I still have my Annual Passport. Does it remain valid?
Yes, your access to Beto Carrero World remains guaranteed until the expiration of your current pass.

Q: I have the old Annual Passport and want to switch to the new one. Is there a discount?
Contact the Sales Center now to check out the advantages of upgrading to the new annual passes in advance. If your current pass has expired, you will need to purchase a new pass.

Q: What are "extra events," and why aren't they included in the annual pass?
Extra events are special events that may happen at the park and are not included in the regular access; they require an additional ticket for entry.

Q: Can I lend my pass to someone else?
No. The pass is personal and non-transferable.

Q: Are the new Annual Passes sent by mail?
No, Beto Carrero World Annual Passes are digital. After payment, you will receive the pass in PDF format via email, along with a registration link. You can also register your annual pass on the Beto Carrero World app for easy access to the park’s entrance.

Q: Will I get discounts on promotional actions at the park when I buy an Annual Pass?
No. The Annual Pass is not cumulative with other discounts.

Q: Can I buy any pass in installments?
Yes! Passes can be paid in up to 10 installments with no interest. Check the website to buy yours now!

Q: Can I sell benefits from the Gold or Silver Passports?
Selling benefits from the Annual Passports of Beto Carrero World is prohibited. If fraud is detected, the pass will be canceled with no right to a refund.

Q: How do I collect benefits from the Silver and Gold Passports?
Benefits must be collected directly at our ticket counters before entering the park. They will be given based on availability for the day. If unavailable, you can use them on your next visit.

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Our app is available for free on Android and iPhone smartphones. It allows you to register your access tickets, opt-in services, and parking payment, as well as view the park map.

Q: Does the park provide Wi-Fi for using the app?
Yes, to use the service, you need to connect to either a mobile network or Wi-Fi on your smartphone.

Q: What do I need to use the service?
To use the service, you need an Android or iPhone smartphone with internet access and a valid phone number within the country.

Q: Is the service paid?
The service is free for all visitors who have purchased a Beto Carrero World pass, either through official or authorized sales channels. You must have a smartphone with internet access.