Beto Carrero World
FAQ
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People with disabilities, elderly individuals, and pregnant women (if they can enjoy the attraction) have priority access and should present themselves to the ride attendants and during presentations.
Each person with priority access is entitled to 1 (one) accompanying person for the attractions they will use, as long as there are no security restrictions for those attractions.
The Fast Pass optional group allows you to access attractions more quickly. This group includes the Adrenaline Pass, Adventure Pass, and Family Pass.
To use the optional, follow these instructions:
• This product is an optional, and it is necessary to also purchase the entrance passport to use it (limited quantity);
• You must register the Fast Pass ticket of each visitor in the APP BCW+ and schedule the available time for the day, which will be released 5 days before the visit. When using the ticket at the attraction, simply show the QR Code on your phone to the operator at the start of the line, arriving 5 minutes in advance;
• You can register up to 10 Fast Passes, one for each visitor in your group. Remember, each visitor has an access passport and a personal, non-transferable Fast Pass;
• Each attraction has height classifications and restrictions;
• Not using all the special accesses allowed by the optional, either partially or totally, on the selected date will not entitle the visitor to any partial or full reimbursement, nor will it be allowed to be used on another date;
• By acquiring the optional, visitors must follow the established safety rules and procedures, as well as respect the operating hours of each attraction;
• For visitors over 60 years old, this product is not required;
• The special access locations for using the optional are identified with at least one of the following signs: Plate, Sticker, and/or Portal. These are the only possible access points for the attractions described above;
• Visitors from 0.80m in height are required to purchase this product; minors do not need it, provided that the responsible adult acquires the product and accompanies them;
• Important: For security, at any time, especially for non-in-person transactions, a front-and-back photo of the original ID with a selfie of the cardholder holding the document may be requested;
• Attention: The company reserves the right to change the number and time of attractions and electronic equipment due to safety reasons, weather conditions, or force majeure without prior notice. Check our maintenance calendar.
** IN CASE OF NO-SHOW, THE PRODUCT IS NON-REFUNDABLE! **
The VIP Area is a reserved space in our bleachers with a privileged view of our shows, so you can enjoy the full experience of the performance.
To use this optional service, please follow the instructions:
• You must purchase the entrance passport to the park to use this service. Shows with VIP Area: Hot Wheels, Madagascar Circus, Acqua, and O Sonho do Cowboy (Limited quantities per day);
• Download the passport in the BCW+ app (e-ticket) and present it directly to the monitors at the show for access;
• Reserved seats are available for people with legal priority (Autistic persons, PWDs, elderly, or pregnant women) with the right to 1 (one) accompanying person. Consult a monitor for details. Limited availability;
• We do not recommend purchasing the "VIP Area Optional" product for individuals with legal priority, as they have privileged access. If you wish to sit with other visitors in the reserved seats of the VIP Area, you must purchase the optional product in advance;
• Visitors with this product must follow the established safety and procedural rules of the park, as we prioritize their well-being;
• Children up to 4 years and 11 months old, with a document proving their age, do not need to purchase this product. They can sit on the same seat as their parents and/or guardians who have purchased it. A separate seat must be purchased if you want an exclusive seat for the child;
• Important: For security purposes, at any time, especially for non-in-person transactions, a front-and-back photo of the original ID with a selfie of the cardholder holding the document may be requested;
• Attention: The company reserves the right to change the number and schedule of attractions and electronic equipment for safety reasons, weather conditions, or force majeure without prior notice. Please check our maintenance calendar.
IN CASE OF NO-SHOW, THE PRODUCT IS NON-REFUNDABLE!
Children up to 4 years and 11 months old have free access to the park, except for some optional services. If you want the child to join the attractions with their accompanying adults who have purchased the optional service, you will need to purchase the product for the child as well.
It is mandatory to prove the child's age with the birth certificate or original ID directly at the park’s entry gates.
No passport is required for the child.
Important: For security reasons, at any time during a non-presential transaction, a photo of the front and back of the original ID with a photo, along with a selfie of the cardholder holding the same document, may be requested.
Passports purchased through our website must be filled out with the full name, CPF, and date of birth of the person who will use the passport and/or optional services. The passport is non-transferable.
For children under 12 who do not have a CPF, you can fill in the “document” field with the birth certificate number, which must be presented at the access gates. For visitors 12 years and older, an identity document is mandatory.
On the day of your visit, it is essential to present the original document along with the passport at the access gates.
If you have the Bronze Annual Passport, pay attention to the following rules:
Valid for one year from the date of purchase.
Heads up! No more physical cards! After filling out your passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.
Children up to 1 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.
The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.
Passports are personal and non-transferable.
Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.
Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.
Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.
If you have the Silver Annual Passport, pay attention to the following rules:
Courtesy for 2 guests for one day of visit per year. Guest courtesy must be picked up 30 days after purchase. To pick up the courtesy for your guests, the passport holder must be present for biometric reading. It is mandatory to validate the passport at the access turnstiles on the same day of the visit before your guests can enter.
Courtesy for 2 VIP areas per year for the passport holder, subject to availability on the day (limited quantities). Check the VIP area rules. VIP area courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the VIP area rules.
Standard Parking for all visits, subject to availability on the day (limited quantities). To release parking, you need to validate the annual passport at the turnstiles. Use the passport QR code at the gates to access parking (1 parking spot per day).
Valid for one year from the date of purchase, except on dates with special events. Check our operating calendar.
Heads up! No more physical cards! After filling out the passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.
Children up to 1 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.
The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.
Passports are personal and non-transferable.
Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.
Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.
Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.
If you have the Gold Annual Passport, be aware of the following rules:
Courtesy for 4 guests for one day of visit per year. Guest courtesy must be picked up 30 days after purchase. The passport holder must be present for biometric reading to pick up the guest courtesy. It is mandatory to validate the annual passport at the access turnstiles on the same day of the visit before your guests can enter.
Courtesy for 4 VIP areas per year for the passport holder, subject to availability on the day (limited quantities). VIP area courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the VIP area rules.
Courtesy for 4 Fast Passes per year for the passport holder, subject to availability on the day (limited quantities). The holder can choose which product group (Adrenaline Pass, Adventure Pass, or Family Pass) to use. Fast Pass courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the Fast Pass rules.
VIP Parking for all visits, subject to availability on the day (limited quantities). To release parking, you need to validate the annual passport at the turnstiles. Use the passport QR code at the gates to access parking (1 parking spot per day).
Valid for one year from the date of purchase, except on dates with special events. Check our operating calendar.
Heads up! No more physical cards! After filling out the passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.
Children up to 1 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.
The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.
Passports are personal and non-transferable.
Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.
Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.
Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.
It is mandatory to obtain an accommodation authorization, as per the attached document, for minors traveling without their parents or legal guardians, in accordance with the law:
ECA - Statute of the Child and Adolescent
Law No. 8.069/1990, dated July 13, 1990
Book I - General Part / Title III - Prevention / Chapter II - Special Prevention / Section II - Products and Services
Article 82. It is prohibited to accommodate a child or adolescent in a hotel, motel, pension, or similar establishment, unless authorized by a notary with a recognized signature or accompanied by parents or a legal guardian.
Book II - Special Part / Title VII - Crimes and Administrative Infractions / Chapter II - Administrative Infractions
Article 250. Accommodating a child or adolescent without their parents or legal guardian, or without written authorization from them or judicial authority, in a hotel, pension, motel, or similar establishment:
Penalty - fine.
Beto Carrero World has brought back the free birthday benefit for those who want to celebrate this special date at the park.
The birthday guest is entitled to free admission, provided they are accompanied by at least three paying visitors. The benefit is valid during the birthday week, from Sunday to Saturday of the same week.
Purchases must be made exclusively through our service channels via WhatsApp or phone. The promotion is valid for all visitors and is available for an indefinite period, starting on March 20, 2026.
On the day of the visit, it is mandatory to present an official photo ID at the entrance gates to verify the date of birth.