Beto Carrero World FAQ
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The following optional attractions are not included in your access pass and must be purchased in advance on our website, or by contacting us via phone or WhatsApp at (47) 3261-2222.

HotWheels Deck Table

Acqua Boat

Games

Extreme Kids

Nerf Arcade

Shooting Gallery (Target Practice)

Portal da Escuridão (Dark Portal)

Terror Makeup

Excalibur (show with snack)

Parking

Lockers

Electric and Baby Strollers

Fast Pass

VIP Area for shows

Photos taken by our team

Souvenirs

Food and Beverages

The VIP Area is a reserved space in our bleachers with a privileged view of our shows, so you can enjoy the full experience of the performance.

To use this optional service, please follow the instructions:

• You must purchase the entrance passport to the park to use this service. Shows with VIP Area: Hot Wheels, Madagascar Circus, Acqua, and O Sonho do Cowboy (Limited quantities per day);
• Download the passport in the BCW+ app (e-ticket) and present it directly to the monitors at the show for access;
• Reserved seats are available for people with legal priority (Autistic persons, PWDs, elderly, or pregnant women) with the right to 1 (one) accompanying person. Consult a monitor for details. Limited availability;
• We do not recommend purchasing the "VIP Area Optional" product for individuals with legal priority, as they have privileged access. If you wish to sit with other visitors in the reserved seats of the VIP Area, you must purchase the optional product in advance;
• Visitors with this product must follow the established safety and procedural rules of the park, as we prioritize their well-being;
• Children up to 4 years and 11 months old, with a document proving their age, do not need to purchase this product. They can sit on the same seat as their parents and/or guardians who have purchased it. A separate seat must be purchased if you want an exclusive seat for the child;
Important: For security purposes, at any time, especially for non-in-person transactions, a front-and-back photo of the original ID with a selfie of the cardholder holding the document may be requested;
Attention: The company reserves the right to change the number and schedule of attractions and electronic equipment for safety reasons, weather conditions, or force majeure without prior notice. Please check our maintenance calendar.

IN CASE OF NO-SHOW, THE PRODUCT IS NON-REFUNDABLE!

If you have the Silver Annual Passport, pay attention to the following rules:

Courtesy for 2 guests for one day of visit per year. Guest courtesy must be picked up 30 days after purchase. To pick up the courtesy for your guests, the passport holder must be present for biometric reading. It is mandatory to validate the passport at the access turnstiles on the same day of the visit before your guests can enter.

Courtesy for 2 VIP areas per year for the passport holder, subject to availability on the day (limited quantities). Check the VIP area rules. VIP area courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the VIP area rules.

Standard Parking for all visits, subject to availability on the day (limited quantities). To release parking, you need to validate the annual passport at the turnstiles. Use the passport QR code at the gates to access parking (1 parking spot per day).

Valid for one year from the date of purchase, except on dates with special events. Check our operating calendar.

Heads up! No more physical cards! After filling out the passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.

Children up to 4 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.

The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.

Passports are personal and non-transferable.

Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.

Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.

Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.

If you have the Gold Annual Passport, be aware of the following rules:

Courtesy for 4 guests for one day of visit per year. Guest courtesy must be picked up 30 days after purchase. The passport holder must be present for biometric reading to pick up the guest courtesy. It is mandatory to validate the annual passport at the access turnstiles on the same day of the visit before your guests can enter.

Courtesy for 4 VIP areas per year for the passport holder, subject to availability on the day (limited quantities). VIP area courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the VIP area rules.

Courtesy for 4 Fast Passes per year for the passport holder, subject to availability on the day (limited quantities). The holder can choose which product group (Adrenaline Pass, Adventure Pass, or Family Pass) to use. Fast Pass courtesy is subject to availability on the day of the visit. If sessions are sold out, the passport holder must use the benefit on another day. No exchanges are allowed in case of No-Show. Check the Fast Pass rules.

VIP Parking for all visits, subject to availability on the day (limited quantities). To release parking, you need to validate the annual passport at the turnstiles. Use the passport QR code at the gates to access parking (1 parking spot per day).

Valid for one year from the date of purchase, except on dates with special events. Check our operating calendar.

Heads up! No more physical cards! After filling out the passport with your details, download it through the BCW+ app. On the day of your visit, just show the QR code of your passport on the app at the entrance and enjoy the park attractions.

Children up to 4 years and 11 months old don’t need to pay for the access passport, as long as they present an original ID or birth certificate. This rule doesn’t apply to optional paid attractions, which must be purchased in advance.

The passport is not cumulative with other promotions or discounts and does not include gratuities or complimentary tickets.

Passports are personal and non-transferable.

Purchases made on the day of your visit (either online or at the ticket counter) will not be considered as early purchases.

Important: For security reasons, any non-in-person transactions may require a photo of the front and back of the original ID with a selfie of the cardholder holding the same document.

Attention: The company reserves the right to change the quantity and schedule of attractions and electronic equipment for safety, weather conditions, or force majeure reasons without prior notice. Check our maintenance calendar.