Beto Carrero World FAQ
Enter your question

Beto Carrero World is a place where everyone can have fun!
Wheelchairs must be picked up and returned exclusively at the Luggage Storage located in Castelo das Nações.
If you are a wheelchair user or planning a visit with someone who is, get ready for a day full of magic, inclusion, and unforgettable experiences.
Wheelchairs are not allowed to leave the park beyond the entrance turnstiles, and their use is restricted to the internal areas of the park only.

Beto Carrero World – The Largest Amusement Park in Latin America

Inaugurated on December 28, 1991, Beto Carrero World is today the largest and most complete amusement park in Latin America. Created by artist and entrepreneur João Batista Sérgio Murad, after over 30 years of operations, the park follows the standards and concepts of the world’s best entertainment centers.

Located on 14 million square meters in one of the most beautiful regions of Brazil’s coastline, Beto Carrero World brings together moments of joy and fun for all ages in one place.

No other place offers such a diverse range of attractions, from thrilling rides for the entire family to amazing live performances.

With more than 100 incredible attractions and complete service structures, including restaurants, snack bars, ice cream parlors, cafes, baby-changing stations, lost and found, parking, lockers, pharmacy, first aid, the Beto Carrero Griffe, and countless souvenir shops, we have something for everyone!

Beto Carrero World also features the first-ever NERF Mania Themed Area and the brand-new "No Ritmo de Trolls" show.

Everything we do is designed to offer our visitors the best memories of their lives, with comfort and convenience.

Located on Rodovia Beto Carrero, Armação - Penha/SC - Brazil – just minutes away from the state’s major tourist cities: 8 km from Navegantes International Airport, 112 km from Florianópolis (SC’s capital), 35 km from Balneário Camboriú, 60 km from Blumenau, and 86 km from Joinville.

What are you waiting for? Guarantee your days of fun and magic here at Beto Carrero World! Visit our website or contact us by phone or WhatsApp at 47 3261-2222.

We look forward to your visit!

The character presentations last for 15 minutes, with a limited audience, subject to changes without prior notice, and scheduled times can be checked on the signs at the appearance locations:

Interaction with the Madagascar Team, Betinho Team, Shrek Team, Kung Fu Panda, Megamind, and Metroman at the Events Square from 10h to 11h30, after the Game Show at 9h30. Canceled on rainy days.

At various times throughout the day, our characters make appearances in other areas of the park. Check the location and time of your favorite character and rush to grab a photo!

SpongeBob - Near Vila Germânica - 11h30 / 13h30 / 15h40
(Sessions canceled on rainy days)

Trolls - Events Square (Show Stage) - 11h15 / 15h15 / 16h10
(Sessions canceled on rainy days)

Shrek Team - Vila Germânica - 14h15 / 15h00 / 16h15
(Sessions canceled on rainy days)

Madagascar Team - Madagascar Themed Area - 13h15 / 14h00
(On rainy days, sessions take place in the foyer of the Madagascar Theater)

Betinho Carrero Team - Cowboyland, behind Betinho Carrero 4D Cinema, near the Dum Dum roller coaster - 13h00 / 13h45 / 14h45 / 16h00
(Sessions canceled on rainy days, held inside the Beto Carrero Memorial)

Come meet the most fun crew and get your photo!

Your opinion is very important to us!
For compliments, suggestions, or complaints, please contact our Visitor Service (SAV) directly via email at atendimento@betocarrero.com.br.
The SAV is located within the park, next to the Castle of Nations.

We have physical sales points for access passes and optional products located in the following cities and places:

São Paulo - Morumbi Shopping
Rio de Janeiro - Barra Shopping
Balneário Camboriú - Multiparque
Balneário Camboriú - Shopping Almeida JR
Balneário Camboriú - Parque Unipraias
Balneário Camboriú - Big Wheel
Curitiba - Shopping Barigui
Navegantes – Ministro Victor Konder International Airport
Porto Belo - Outlet Premium
Florianópolis - Floripa Shopping

In order to ensure the comfort and safety of all, Beto Carrero World prepares daily to welcome visitors based on the sales volume. Please check below our policy for cancellations.

Access Pass to the Park and Optional Attractions:

The CDC (Consumer Defense Code) guarantees the right of regret within 7 calendar days after the purchase date, as long as the product has not been used or redeemed.
For purchases made through our website, cancellation requests must be submitted via email to:
suporteonline@betocarrero.com.br
The request should be made from the same email used during the purchase and must include the order number and the reason for the cancellation.

Since this is a unique product, no refund or credit voucher will be issued for the 2nd day of the 2-day pass. The 2nd day must be used within 7 calendar days after the 1st visit date (on open park days).

Some optional attractions have specific cancellation conditions, which should be reviewed in the information of each product. These may not be applicable to the 7-day withdrawal policy.

People with disabilities, elderly individuals, and pregnant women (if they can enjoy the attraction) have priority access and should present themselves to the ride attendants and during presentations.
Each person with priority access is entitled to 1 (one) accompanying person for the attractions they will use, as long as there are no security restrictions for those attractions.

Located at the Castelo das Nações, next to the park's access turnstiles.

For contact, email: guardavolumes@betocarrero.com.br.

The park offers free wheelchair service, subject to limited availability, located at the storage service in the Castelo das Nações. To borrow a wheelchair, visitors must fill out a form and leave a R$ 50 deposit in cash, which will be refunded at the end of the visit upon return of the wheelchair.

Another option is the rental of a VIP Scooter (motorized wheelchair), which is a paid service, subject to availability. Prices start at R$ 300.00, varying according to the season.

Need to step out quickly because you forgot something in your car? No problem.

Stop by our self-service kiosk, located at Castelo das Nações, and issue your temporary exit pass valid for up to 20 minutes.

But keep an eye on the time! If you exceed this period, you will only be able to re-enter the park by purchasing a new passport.

Within the park, there are establishments that accept credit cards, debit cards, PIX, and others that only accept cash. Before making a purchase, be sure to check the available payment methods directly at the location.









We offer the Baby Care Space, with complete, modern, and cozy infrastructure. Parents can take care of their little ones in a comfortable environment, with areas for breastfeeding, feeding, changing diapers, as well as a space for rest and relaxation.